隐私政策

OVERVIEW
ClubHouse Statues operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ClubHouse Statues is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

SECTION 1 - PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details: including your name, address, billing address, shipping address, phone number, and email address.
- Financial information: including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information: including your username, password, security questions, preferences, and settings.
- Transaction information: including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
- Communications with us: including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information: including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

SECTION 2 - PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources:
- Directly from you: including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services: including from your device when you use our products or services or visit our websites, and through the use of cookies, web beacons, log files, pixels, and similar technologies;
- From our service providers: including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
- From our partners or other third parties.

SECTION 3 - HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services: We use your personal information to perform our contract with you, process payments, fulfill orders, remember preferences, send notifications, manage your account, arrange shipping, facilitate returns/exchanges, enable product reviews, and create a customized shopping experience.
- Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or mail, and showing online advertisements for products or services based on your activity.
- Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect/investigate fraudulent or illegal activity, protect public safety, and secure our services.
- Communicating with You: We use your personal information to provide customer support, remain responsive, and maintain our business relationship with you.
- Legal Reasons: We use your personal information to comply with applicable law, respond to valid legal process, participate in litigation, and enforce or investigate potential violations of our terms or policies.

SECTION 4 - HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- With Shopify, vendors, and third parties: who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners: to provide marketing services and advertise to you. Our partners use your information in accordance with their own privacy notices. You may exercise your right to opt out of targeted advertising here.
- With social media platforms: via social widgets or plug-ins (e.g., Facebook, Instagram, Twitter, TikTok, WhatsApp).
- Upon your direction or consent: such as shipping products or through third-party login integrations.
- With affiliates: or within our corporate group.
- In connection with business transactions: such as mergers, bankruptcies, complying with legal obligations, enforcing policies, and defending legal rights.

SECTION 5 - RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit will be transmitted to and shared with Shopify and third parties located globally. Shopify may also use enhanced features that incorporate data across different merchants. In these circumstances, Shopify is responsible for processing your personal information. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

SECTION 6 - THIRD-PARTY WEBSITES AND LINKS
The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy policies. We do not guarantee and are not responsible for the privacy, security, accuracy, or reliability of third-party platforms.

SECTION 7 - CHILDREN'S DATA
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction (or under 18 years of age). Parents or guardians who believe a child has provided us with personal information can contact us to request deletion.

SECTION 8 - SECURITY, RETENTION, AND DO NOT TRACK
No security measures are perfect or impenetrable, and we cannot guarantee absolute security. We recommend avoiding unsecure channels for sensitive communications.

Retention periods depend on factors such as account maintenance, legal compliance, dispute resolution, and contract enforcement.

Do Not Track Signals: Other than recognizing the Global Privacy Control (GPC) signal, we do not alter our data collection practices when encountering standard "Do Not Track" signals.

SECTION 9 - YOUR RIGHTS AND CHOICES
Depending on where you live, you may have the following rights regarding your personal information:
- Right to Access / Know: Request access to the personal information we hold about you.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right of Portability: Request a transfer of your data to a third party.
- Right to Opt-Out of Sale or Sharing / Targeted Advertising: Opt out of targeted advertising or data sales/sharing here or via Global Privacy Control (GPC).
- UK/EEA Specific Rights: Request restriction or objection to data processing, or withdraw consent at any time.
- Managing Preferences: Unsubscribe from promotional emails via the link provided in any marketing email.

We will not discriminate against you for exercising your privacy rights. Authorized agents making requests on your behalf must present proof of authorization.

SECTION 10 - INTERNATIONAL TRANSFERS AND COMPLAINTS
Your personal information may be transferred, stored, and processed outside your country of residence, including in Canada and the United States. For EEA/UK transfers, we rely on Standard Contractual Clauses (SCCs) or adequacy decisions.

If you have complaints, please contact us below. You also have the right to appeal our decision or lodge a complaint with your local data protection authority.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post revised versions on the website along with an updated effective date.

SECTION 12 - CONTACT US
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please visit our Contact Information page.

Iacame SRL
Via Casale 199, 70024 Gravina in Puglia (BA), Italy
Phone: +39 378 304 0007
Email: info@clubhousestatues.com
VAT No. IT09143550722